How does ordering work?

Members receive regular email newsletters letting them know what is available and when it can be picked up. These newsletters contain a link to our online store where members can choose what they would like this time, and when and where they would like to pick it up. Once they submit their order, it is packed, labelled and delivered to the pick-up location. Unlike a subscription box program, you only place an order when you want something.

Members picking up at the False Creek Fishermen’s Wharf can also come as walk-ups for frozen, smoked, or canned products without ordering in advance. Picking up will just take a little longer as we will look up your account, weigh your items, and record your order while you wait.

Members picking up seafood from any other location must order in advance and will immediately receive an automated email confirmation to let them know their order was received and is on its way.